Limited Lifetime Waranty
Limited Lifetime Warranty
- MUST be purchased at the time of ring purchase to be valid.
INCLUDES:
2 Free Repairs due to:
- Damage to the waterproof coating from Accidental hits, scratches, Chemical Damage, or normal wear and tear (intentional abuse/breakage isn't covered and Stone Forge Studios withholds the right to determine if the ring has intentionally been damaged for fraudulent purposes).
- Structural damage to the metal ring base is not covered in this warranty.
- If the base inlay (i.e. - wood, antler, stone, or other base inlay) has to be replaced, the ring won't be covered under warranty (if you notice the ring is starting to get damaged, contact us ASAP so we can repair it before it sustains further damage and so that it can be covered under the warranty)
2 Resizings with the following conditions:
- Ring must be returned in perfect/original condition
- Normally we issue an in-store credit minus 25% restocking fee but with the warranty, the restocking fee is reduced to 10% for resizings. In other words you will just pay 10% of the current MSRP of your ring for us to resize it
- Any engravings or add-ons will need to be repurchased at current pricing.
- Limit of 2 resizings for the same ring under the same warranty.
Lifetime of free cleaning/polishing
- Customer pays shipping both ways
- If the ring has sustained damage that prohibits cleaning or polishing, the customer will pay the difference to repair OR remake the ring.
**Lost or damaged Precious Stones or diamonds are not covered under this warranty**
**Purchase warranty needed according to the metal choice that we used to make your ring. Since certain materials require different processes/materials to fix, resize, or clean we charge different amounts for each metal.**
**One warranty per ring. If you purchase multiple rings, you'll need to purchase multiple warranties.**
**All warranty purchases are final.
** Warranties can't be applied to sale rings
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File warranty claim by contacting support@stoneforgestudios.com with your order number.